B2Press Help Center: Step-by-step guides and expert support

The B2Press platform has a 2-step process. After your press release distribution request is approved, your B2Press Account Executive sends you a payment request. You can then securely complete your payment on the platform using one of our different payment methods.

B2Press does not store your credit card information in any way. You must enter your credit card details anew for each PR distribution request.

You can easily add your corporate or individual billing information in the billing information field within the "Profile" section.

You can easily access your payments and invoices from the “Profile” section. If you have any questions, you can contact your customer representative or create a support ticket.

To request a refund, your press release distribution’s status must first be "Canceled." You can initiate the cancellation process by contacting your customer representative before distribution is completed. Note that depending on the progress stage of the service, B2Press may have utilized resources at different levels for your request. Final information regarding refund and deduction processes is detailed in the User Agreement.

After logging into the platform, the "Support" section in the left menu is perfect for any issues you're experiencing. If you need more urgent assistance, click the floating button in the bottom right corner of the screen to get support through “Live chat”.

Yes, live chat is always available during working hours . However, we ask that you use live chat specifically for urgent and time-sensitive situations. B2Press is a dynamic and fast team. If you submit your request in the Support section, we commit to responding within 2 hours maximum.

Even though we hate to hear this question, our answer is ASAP! Our customers' support requests are extremely valuable to us. Therefore, we commit to responding within 2 hours maximum during our business hours.

We don't leave your work to chance. For your ROI calculations, B2Press provides online media monitoring and tailored reporting services. You'll receive a detailed report within 7-10 business days after your press release distribution. This report includes distribution report, potential total reach, featured coverage tables, and links to all news sites that published your press release.

We monitor each press release for 5 business days through our online monitoring tool using keyword-based tracking. We share your tailored coverage report with you within 7-10 business days after distribution. If you have additional monitoring requests, feel free to contact us.

We never want this situation to occur, which is why we carefully prepare our press release distribution packages with alternatives. However, if we can't deliver the coverage guarantees outlined in a PR package, we provide a 100% refund. We're here to grow with you and for you.

Yes! After selecting your package, we simply ask if you'd like white-label reporting. This lets you present our reports to your clients under your own brand. Just check the box during the process, and you're all set.

The B2Press team, based in different countries, operates Monday through Friday from 08:00-17:00 (Amsterdam time). Once you submit your PR distribution request, our customer team reviews your request's compliance within 2 hours. If your request meets our general PR Editorial Guidelines, we approve it and send you a payment request. Upon payment, we can distribute according to your target country's appropriate time zone or schedule for a new date.

B2Press delivers PR distribution services in more than 20 languages globally. When creating your press release distribution request, you'll see a list of available languages under each package and can select your preferred languages for distribution. For Premium and higher packages, the B2Press team provides translation into all languages free of charge as part of the package price.

B2Press enables press release distribution in over 75 countries, allowing you to manage global PR distribution projects. Through the "Submit Press Release" button, you can select your target countries or regions to create your distribution list.

B2Press has distribution media lists segmented by content, target audience, and country. Thanks to these constantly updated lists, B2Press can reach more than 300,000 journalists worldwide. Your press releases are sent by the B2Press Operation Team to tailored journalists according to your PR subject. If you have any questions or want to be sure that the list you have in mind is covered, just let us know and we'll confirm it.

Our distribution lists are extensive and segmented by content, target audience, and country. We cover everything from Tier-1 publications to specialized sectoral outlets. If you're wondering about our guaranteed coverage publications, it depends on the PR package you choose. Since we have a distribution network spanning 75+ countries, guaranteed coverage varies according to country packages, content timeliness, and newsworthiness. Please review the package features carefully for more detailed information.

If you inform us about time-sensitive distribution matters in advance and give us time to accommodate our planning, we'd be happy to help. We can always support rush distribution, keeping in mind each country's dynamics and different time zones. However, you should definitely get confirmation from your customer representative.

Yes, we do. It's important for us to review your article and check its compliance with B2Press Editorial Guidelines. If your request meets our general PR distribution standards, we approve it and send you a payment request. Upon payment, we can distribute according to your target country's appropriate time zone or schedule for a new date.

We adhere to global news standards, and the first and most important thing for us is the newsworthiness of your PR article. The article must follow press release structure with third-person journalistic writing style. Remember, these rules help you get featured on more websites and capture journalists' attention. To make your job easier, we've prepared detailed editorial guidelines – please check them here: https://b2press.com/editorial-guidelines.

Our aim is always to improve content for our clients to gain media attention. That's why B2Press has experienced professional editors with capabilities in different languages. If your content needs restructuring or rewriting, we're here to help and make it perfect.

The ideal length for press releases is 400-500 words. Going beyond this range tends to overwhelm readers with excessive information. We recommend staying within this length for optimal impact. You can exceed it slightly without incurring additional charges.

It's important to remember that B2Press is not a backlink building service. We organically deliver your news to journalists and guarantee publication, which helps diversify your keyword presence in search engines and AI tools. If your press release contains hyperlinks, we distribute them as-is, but journalists decide whether to use them. We can't guarantee link placement. For dedicated link building, please contact your account executive.

B2Press always recommends distributing your press releases with visuals to capture journalists' attention. You can add up to 2 images to your press release free of charge as part of your PR package. For videos or infographics, we recommend embedding them in your press release through external links.

Creating your B2Press account takes less than a minute. Simply click the "Sign Up" button on our homepage, enter your basic information, and you're ready to go. If you have a Google account, it's even faster than you'd imagine. No credit card required for registration. Our streamlined onboarding process gets you from sign-up to your first press release distribution in no time.

No, we don't require corporate emails for account creation. However, when you're ready to distribute a press release, we'll need verification of your company's official billing details in the "Profile" section. This ensures we're working with legitimate businesses or verified individuals and maintains the quality of our network.

Absolutely! Once you create an account, you can distribute press releases for different brands without needing separate sub-accounts for each client. This saves you time, keeps things simple, and eliminates the hassle of managing multiple logins. We're actually working on additional features to help you group and organize your clients even better in the coming months.

Yes, and this is one of our main advantages. We love consolidated data and clear insights. As soon as you log in, your dashboard shows four key metrics: your available PR package credits, press releases currently being prepared for distribution, approved PR requests awaiting payment, and your total completed distributions. Plus, from the "Manage Press Release" section, you can track the status of each PR request line by line.

Of course! What good would this platform be otherwise? From your mobile device, you can handle all the essential actions you need. View your account, make payments, check the status of press releases in distribution, give approvals, and schedule releases. We want to make your life as easy as possible, wherever you are.

B2Press provides a complete turnkey PR distribution service that includes writing, distributing, guaranteeing placement, online media monitoring, and reporting. You can either submit a press release you've already written or ask our editorial team to create one based on your brief. You can easily choose your writing, polishing, or editing needs after selecting your distribution package.

This is our favorite question! B2Press isn't a traditional PR service that leaves you guessing about results. We've built something fresh and a comprehensive PR service that delivers predictable, guaranteed outcomes. Thanks to our global media partnerships, we can ensure your story gets featured on leading platforms. Here's the key difference: we've established partnerships with media outlets to feed them quality business news, but the coverage itself is completely organic. This unique approach is exactly how we can offer guarantees that others simply can't match.

B2Press operates on a "pay as you go" approach and does not require any monthly subscription fees. We offer PR solutions based on a service model, which means no fixed monthly costs and no long-term commitments. Use our range of services whenever you need them, and simply pay as you go.

Dozens of PR agencies worldwide trust and choose to work with B2Press. Join this list and let us offer you our special white-label reporting option. It's not just for PR agencies – any company can receive white-label reporting services from us. After selecting your package, we simply ask if you'd like white-label reporting with a quick question, and filling that out is all you need to do.

Absolutely! We're confident in our service and want to provide you with all the information and documentation you need to work with B2Press. Just let us know where you want to distribute and which PR package interests you most, and we'll share sample reports from previous distributions (with proper sharing permissions, of course). Let's get your first press release distributed together!

B2Press is here to provide dynamic and effective service, so we're leaving old-school lengthy processes behind. As an online PR service, we offer standardized and transparent service through our User Agreement. All user activities on the platform, including payments, are logged in compliance with GDPR regulations. This means that in case of any disputes, both the User Agreement and activity logs serve as contractual documentation. If you have specific contract requirements, feel free to create a support ticket or contact your customer representative.

No hidden fees or rules! Let's be clear – with B2Press, you don't pay extra for your first two images in press releases. As for length, the ideal range is 400-500 words, and you can go a bit over without any additional charges. Pretty simple, right? What you see in the package price is exactly what you pay. Our promise remains the same – welcome to transparent, organic, and genuine PR service.

To avoid price changes and save time on internal approval processes for each payment, you can make bulk purchases from B2Press. All purchases are valid for one year. After payment, we'll list your PR packages as "Draft" in your account, so you can use them quickly whenever you need them. Pretty simple, right? :)

We believe business shouldn't be one-sided, so we're always ready to create mutual benefit and value. We have predefined bulk purchase discounts available. If you want to purchase 3 or more PR packages with upfront payment, we can apply discount rates starting from 5%. Just reach out to your account executive or create a ticket in the Support section. Let's grow together!

Based on B2Press's pay-as-you-go approach, all package prices cover writing, distributing, guaranteeing placement, and reporting services for just one press release distribution. Since we're not a traditional PR agency, we don't require any monthly fees. It's that simple: You use B2Press PR packages when you need, you pay what you use.

Of course, B2Press provides online media monitoring and reporting for each distribution so you can measure the impact of your press release. Our tailored reports vary depending on each distribution's scope, but we promise to share a comprehensive report with you within 7-10 days. These reports are powered by charts and insights, including analysis rather than being shared in a simple Excel format.