NEWSROOM

MindBehind became one of the first enterprises in Turkey to become a WhatsApp Business Solution Provider (BSP).

*** This release is originally published in Turkish.
Google Translate Application translates the content you see on this page.***

İSTANBUL (TR) - MindBehind became one of the world's limited-edition WhatsApp Business Solution Providers (BSP). BSPS are a global community, including now Mindbehind; they include several dozen startups specializing in the WhatsApp Business API. MindBehind became one of the first enterprises in Turkey to become a WhatsApp Business Solution Provider (BSP).

WhatsApp, which is the most popular messaging app in the world with 2 billion active users in 180 countries, stands out as the most actively used messaging app in Turkey. As such, it is inevitable that companies will also want to participate in WhatsApp.

WhatsApp Business API is a solution offered by WhatsApp for medium and large businesses. Companies using WhatsApp Business API can support multiple customer representatives so that they can respond to many customers at the same time, via the same number, instead of trying to keep up with their customers ' instant messaging requests from a single phone, and can again use artificial intelligence-supported solutions such as virtual assistants in the app. In addition, all message streams can talk to services such as CRM and ERP thanks to integrations, and the entire message stream can be reported.

Companies that want to use the WhatsApp Business API can get this service from messaging solution providers selected by WhatsApp; one of a limited number of these solution providers in the world who mindbehind, Turkey attracts attention by being one of the first domestic company that can provide this service. Also mindbehind to be made for each number to the account setup Turkey Data Center or On-Premise as well, it can provide that, faturalaş happening over on the Turkish lira.

Mindbehind co-founder Anil Kiper, who evaluated this solution service they offered with WhatsApp, said: “We have been providing WhatsApp Business solutions to our brands for a long time. However, we were able to offer this service to our brands from overseas solution providers. We can now proudly say that we have become one of the first Turkish startups to become a WhatsApp Business Solution Provider (BSP). Turkey's most popular messaging applications to companies in Turkey will be able to use in any way reliable and scalable. With our experience in the industry and messaging, we look forward to helping companies on their WhatsApp journey and supporting them so they can use their WhatsApp business solutions to their full potential.”