NEWSROOM

It is expected that face-to-face education is going to start in the upcoming semester, which will start in mid-September, in universities that have switched to distance education due to the pandemic. This indicates that the summer months will be hectic for the shipping industry. Göztepe Transport and Storage Inc. CEO Ulaş Gümüşoğlu warns, “It should be ensured that the transport company from which they receive service offers transportation insurance so that students and families are not victimized by the possible density of students.”

*** This release is originally published in Turkish.
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İSTANBUL (TR) - As we enter the summer months, the gradual normalization steps are expected to increase one by one. The positive course of the case table, on the other hand, turns the eyes to the 2021-2022 academic year, which will start as of September 13 for universities. While face-to-face education is on the agenda in universities, it is seen that there is an increase in students who want to change house or move. Saying that this situation will cause a serious congestion in the transportation sector during the summer months, Göztepe Nakliyat and Storage Inc. Founder Ulaş Gümüşoğlu warned, “In order for students and families not to suffer in the expected density, it should be ensured that the transportation company they receive service offers transportation insurance.”

One-to-one attention and follow-up of experts in the field is required.

Mentioning the procedures to be followed in the process of moving things from house to house, Gümüşoğlu said, “Although technology has transformed many sectors in which we receive service today, transportation is a process that requires one-to-one attention and follow-up of experts in the field. For this reason, it is necessary not to trust structures that claim to manage the process in a healthy way by making an appointment over the phone or the internet. Basically, the procedure to be followed is for the authorities to visit the address and prepare an appraisal report after people contact the company. Afterwards, the determined items are disassembled, packed and loaded into the vehicle. Then it is moved to the new address and installed as the person wishes. In this whole process, the transport company takes the responsibility for possible damages.”

Our goal is to integrate a common understanding of quality into all home delivery operations.

Gümüşoğlu stated that, as Göztepe Nakliyat, which has more than 40 years of experience in the sector, they always put the allocation of trust in the first place, “Home moving services require more care and trust, unlike moving commercial products. It should be noted that moving from home to home is a boutique business, as movers work all over your home. At this point, the reliability of the company is critical. As Göztepe Nakliyat, we always adopt customer satisfaction as our first priority and attach importance to providing trust before profit. Within the scope of the transportation insurance we offer, we take the responsibility not only for the possible accident of the vehicle on the road, but also for the damages caused by the personnel error. Our aim is keep customer satisfaction 95% and to integrate a common understanding of quality into all transportation operations.”