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SabancıDx, the most powerful solution partner of companies aiming for the future, collaborated with technology firm Sestek to maximize the user experience and develop new products in the new generation technology products it has implemented.
*** This release is originally published in Turkish.
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ISTANBUL (TR) - With 45 years of information technology experience, SabancıDx produces value-added solutions with new generation technologies such as artificial intelligence, advanced data analytics, industrial IoT, robotic workforce and cyber security, while bringing the user experience to the highest level in the new generation technology products it has implemented for digital transformation and collaborated with Sestek, which offers companies an effective digitalization experience with Dialogue Based Artificial Intelligence solutions. While the customer needs of today and the future will be the top priority in SabancıDx and Sestek collaboration, they aim to provide added value to their users with new generation technology solutions.
Stating that maximizing the user experience, optimizing with self-service operations and developing new products will be the main focus of the cooperation between the two companies, SabancıDx Sales and Product Management Assistant General Manager Özlem Kalkan said: “Within the framework of SabancıDx's technology vision and strategy, we have We wanted to create an ecosystem aimed at improving the user and employee experience with new products and we decided to cooperate with Sestek in this direction. While we provide support to our users 24/7 in all our applications, we focus on new generation employee experience processes by using SabancıDx's experience and technology competence in human resources applications and Sestek's Dialogue Based Artificial Intelligence power. Our main focus will be to increase automation processes and optimize employee workload and costs. Our roadmap will be to make our products and customer experience processes more effective, faster and easier with self-service processes, and to develop solutions for different needs of the experience teams working with the different products we will develop.”
Sestek General Manager Serdar Karadayı said, “Digitalization is among the top priorities of institutions today. The importance of digital transformation with the pandemic has accelerated investments in this area. As Sestek, we guide companies in their digitalization journey with our Dialogue Based Artificial Intelligence solutions. Increases self-service rates with artificial intelligence-based automation technologies; We contribute to the development of solutions that will enable their customers to meet their needs in the fastest and most practical way. We decided to collaborate with SabancıDX, which operates in digital transformation. The first project we will realize within the scope of this cooperation will be to develop a human resources bot. We are also excited to be positioning our Chatbot technology in the fields of human resources and employee experience, which we have positioned in areas such as banking, insurance and customer service until now. We believe that we will play a guiding role in the digital transformation journey of organizations with artificial intelligence by signing successful projects during our cooperation.”
Contact: Tülay Genç | [email protected] | +31 30 799 6022