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itelligence Turkey, restructured Customer Engagement and Support Center

itelligence Turkey, restructured Customer Engagement and Support Center
08 January 2019

itelligence Turkey, restructured Customer Engagement and Support Center​

itelligence Turkey, SAP Platinium partner, serving to 130 customers in more than 15 countries from USA to Russia, China to Dubai with over​ 110 digital consultants​ 


*** This release is originally published in Turkish.
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ISTANBUL (TR) - Business applications in the world leader in software, SAP's ecosystem located in the largest international business itelligence Turkey from its partners in order to support the rapid growth of our country "Customer Engagement and Support Center" which means "Customer Experience and Support Center" restructured. The center, which provides 24/7 application support and digital transformation services to more than 130 customers in more than 15 countries, has moved to its new office in Ataşehir. The average retirement age is quite high and 110 people consulting team consisting of specialist support centers, the knowledge gained from Turkey and across the company offers the service of 130 companies from around the world.

Application support from Turkey in the field of information technology exports to 15 countries engaged in the corresponding explanations centering on Turkey itelligence CEO Dr. Consult the Abdülbahr, "Turkey and work to deliver powerful and innovative SAP solutions that support the company's growth strategy, we continue our world, in our country since 2000. We are growing rapidly thanks to our digital transformation-oriented projects. We have grown 8 times in Euro over the last 4 years. As of the end of 2017, we reached TL 162 million as turnover. Our team is growing day by day. The number of employees reached 140 in 2017 and 140 in December 2017, while the number of employees reached 705. Today, we serve more than 450 customers, including multinational companies of different scales, in 19 different industries. itelligence Turkey Customer Experience and Support Center, stands out as one of our most powerful units that support our growth.

Sustainable, continuous and measurable business process itelligence Turkey serving in the Customer Experience and Support Center, implemented a flexible working methodologies which are shaped according to the needs of itelligence customers. Support professionals with at least 4 years of experience are providing services in 19 different sectors, including SAP's S / 4HANA, SuccessFactors, C / 4HANA and analytical solutions, including dissemination and localization projects. Any error reports or risks transmitted through the systems installed on the physical machines of all customers or monitored via cloud platforms are solved 24/7, while support services that are shaped according to the current or new business needs are provided on-site or remotely.

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